Frequently Asked Questions
Everything you need to know about bringing BEAM into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces, our white-glove delivery service typically arrives within 2-3 weeks depending on your location.
Do you offer a warranty on your home goods?
Yes, all BEAM furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that custom orders and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is at our core. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure your home is beautiful and responsible.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture are perfect for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.